Question 1

Who can ride?

Accepted Answer

We welcome riders of all levels and abilities. All riders will be given basic, necessary instruction. Trail riders must be 7 or older, pony riders must be at least 4.  We take any age for our carriage rides.

Question 2

What is the age limit?

Accepted Answer

Trail Rides: 11 years and older.
Exceptions? Yes - for families/groups with 1-2 riders ages 7-11, our Trail Guides will attach a lead line to the young rider's horse and "pony" the rider on the trail. Mention this at the time of reservation.

**We can only take ONE rider aged 7-11 per trail group/ride. The rider must be on a lead line. The lead-line rider will be on their own horse attached to and led by the guide.

Horseback Riding lessons/ Horse Camp: Ages 6 & up.

Pony Rides: 4 years of age and older.

Carriage Tours: No age limit.

Question 3

What is the weight limit?

Accepted Answer

Horseback riding: 240 lbs.

Carriage Tours: No weight limit.

Question 4

What should I wear?

Accepted Answer

We require all riders to wear long pants and closed-toed shoes.  We also require helmets to be worn, so please be mindful of hairstyles. 
* Suggestion, flat hairstyle. Riders with large buns or hair clips will have to be removed to wear a helmet.

Question 5

Do I have to have a reservation?

Accepted Answer

All services are by reservation only, which can be made on our booking page or by calling our office at 912-239-7855.
The Red Gate Farms RV Resort and/or RV Shop does NOT make reservations for the Equestrian Center. 
Payment is required for a confirmed reservation.

Question 6

How early should I arrive?

Accepted Answer

We ask you to arrive fifteen (15) minutes prior to the designated ride time. If you arrive earlier please wait patiently for a trail guide to assist you.

Question 7

Where do the trails go?

Accepted Answer

The historic property of Red Gate Farms spans 160 acres of wooded farmland. During your ride, you may go through the woods, past ponds and campsites, next to stunning event venues, and under centuries-old live oak trees veiled in Spanish Moss. We often see a variety of wildlife. The ride is a relaxing way to escape the hustle and bustle of the city of Savannah.

Question 8

Where is the Equestrian Center located?

Accepted Answer

We are located at 136 Red Gate Farms Trail, Savannah, GA 31405.

Once you turn off Chatham Parkway onto Red Gate Farms Trail, keep RIGHT at the fork. Follow the white rock driveway past the RV Resort, and make the second LEFT (right before the goat pens) through the white gate. Park along the fence line facing the horse paddocks, to the right of the RV Office. Your trail guide will meet you at the Equestrian Center which is attached to the right of the RV Office.

Question 9

Can we bring cell phones?

Accepted Answer

Yes, however, we ask that riders do not take phone calls, FaceTime, Skype, Live Stream, or any other communication/social media that is distracting to the horses and other riders. CELL PHONES MUST BE SILENCED.
All riders MUST keep one hand on the reins at all times. Our trail guides are happy to take photos for guests at any time during the ride - just ask!

Question 10

Can we bring cameras?

Accepted Answer

Yes, we do allow disposable cameras on rides. However, for the safety of our riders and our horses, we do not allow professional cameras. 
All riders MUST keep one hand on the reins at all times. Our trail guides are happy to take photos for guests at any time during the ride - just ask!

Question 11

Is there a place to put bags and/or personal belongings?

Accepted Answer

Red Gate Farms assumes no responsibility for personal belongings. We do not allow purses, backpacks, crossbodies, water bottles, water bags, or any other bags that will interfere with rider's balance and ability. Fanny packs attached around the waist may be able to be taken on trail. We recommend locking all other belongings in a vehicle or leaving at home.

Question 12

Can we feed the horses?

Accepted Answer

Equestrian Center guests MAY be permitted to feed the horses treats AFTER their ride with the supervision of your trail guide.  Our horses LOVE carrots, apples, and peppermints!

Question 13

Can we trot, canter, jog, lope, gallop, or "run"?

Accepted Answer

For the safety of our riders and horses, we do not allow anything other than walking on our trails. We are a beginner friendly facility and we are not designed for advanced riding styles.

Question 14

Is double-riding (two people on one horse) allowed?

Accepted Answer

No. Saddles are fitted to our horses for a single rider and adding an extra person can throw off the horse's balance.

Question 15

Are there additional rules?

Accepted Answer

All riders MUST wear a helmet which will be provided to you by your trail guide.
All riders MUST be able to demonstrate a basic understanding and ability to follow your trail guides' instructions.
All riders MUST be able to mount and dismount from a mounting block with little to no assistance. 
Any guests unable or unwilling to follow your trail guides' instructions may be asked to leave the barn area with no refund. 
Any guests who mistreat or disrespect the horses may be asked to leave the barn area with no refund.

Question 16

What is your cancellation policy?

Accepted Answer

Any trail rides, pony rides, or carriage tours canceled 72 hours before the ride time will be refunded. Red Gate Farms does retain a 3% cancellation fee per rider.

Any trail rides, pony rides, or carriage tours canceled within 72 hours of the ride time will NOT be refunded. One reschedule is offered with a rescheduling fee of $15 per rider.

Exceptions for Weather: Our trail guides are often willing to ride rain or shine. However, in the event of inclement weather, in which both parties (the guest and RGF) decide the weather/trail conditions are too poor to ride and a rescheduled date is not possible, a refund will be given to the guest.

No-call/no-show will NOT be refunded. Late arrivals will NOT be refunded.

Question 17

Do you offer horse boarding, "trailer-ins," or off-property horses?

Accepted Answer

No.

Question 18

What types of horses do we have?

Accepted Answer

Most of our horses are Quarter Horses or Paints. We do have an Appaloosa, two Belgian Draft crosses, and a miniature Shetland Pony.

Question 19

Where do your horses come from?

Accepted Answer

While we are not a rescue facility, many of our horses have come here to retire from a previous line of work.

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